FAQ

  • 1. How can I check for all courses and my enrollment?

    On the Medit Academy home page, go to ‘All Courses’ and check for available courses.
    You can also navigate to ‘My Dashboard’ to review your enrollment on the home page.

  • 2. Is there a difference in courses between users and partners?

    Users can access courses with no expiration dates.
    Partners are assigned partner training courses by the Medit Academy administrator with expiration dates. For an extension, contact Medit sales representatives.

  • 3. How much progress is required to complete the course?

    For course completion, the progress must reach at least 80%.

  • 4. How can I get a certificate?

    After completing certification courses, go to ‘My Account’ and click ‘Certificates’ to check your certificates.
    Before enrolling in a course, check the course description to confirm that it provides a certificate.

  • 5. Are there any required tests in courses?

    After each lesson, you must take a quiz. All answers must be correct to move on to the next lesson. You can always retake the quiz.

  • 6. Why do I get reminder emails on completed courses?

    When new lessons are added to your completed course, the progress rate drops and reminder emails are sent.
    Check if new lessons have been added to the course and complete them!

For any questions, please contact us at

[email protected]